iSupport gives you links to important Apple Support Knowledge Base articles and articles from other sites such as Macworld. Get many frequently asked questions answered here and learn a few new tips and tricks as well!

If an answer to your question isn’t here on iSupport, please leave your question in the comments section below. We’ll be sure to answer your question within a week!


How to find the serial number of your Apple hardware product

How to clean Apple products

What to do (and not to do) when traveling overseas with Apple gear | Macworld

Which Apple devices to pack for your trip

Typography for all: Demystifying text for high-impact messages | Macworld

How we handle security at iMore: Our apps and approaches to keeping our data safe | iMore


About OS X Recovery

About Recovery Disk Assistant

Using Apple Hardware Test

Using Apple Diagnostics

Mac App Store: Hiding and unhiding purchases

MacBooks: Operating Temperatures


Using Remote Disc

Updating OS X and Mac App Store apps

The seven best OS X tricks you’re not using | Macworld

All about About This Mac | Macworld

How to troubleshoot a kernel panic | Macworld

Troubleshooting: What to do when your computer won’t turn on | Macworld

Troubleshooting: How to handle freezes and crashes | Macworld

Don’t get Apple picked: How to protect your Mac from theft in public places | Macworld

Five Dictionary tricks I can’t live without | Macworld

OS X Server: Setting up a remote server


Unauthorized modification (“jailbreaking”) of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

iPhone 5s: About Touch ID security

Understanding multitasking

Keeping your iOS device within operating temperature

How to update your iOS device

Transferring information from your current iOS device to a new device

Understanding Passcodes

How to find the serial number, IMEI, MEID, CDN, and ICCID number

AirPrint Basics

Using AirPlay

About cellular data usage

iOS: Understanding Personal Hotspot

Identifying iPod models

iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

iPod not appearing in iTunes

Make your old iPhone run like new | CNET How To

Four ways to fix an unresponsive iPhone home button | CNET How To

Software & Services

Messages: Reporting unwanted messages sent from iMessage

Sending iTunes Gifts

iCloud: Identifying and filtering spam


AirPort Base Stations: About AirPort Base Station Status Lights (LED)


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